Online shopping advice

Before going ahead, check exactly what you are buying, and the details for payment, delivery and cancellation.

  • Look for a padlock icon at the bottom of the computer screen or on the right-hand side of the address bar of your browser to make sure you are using a secure website.
  • Check that the company has a geographical address and landline telephone number and note it down.
  • If the item costs more than £100 consider using a credit card for added protection if the goods are faulty or don’t arrive.
  • Keep copies of all e-mails or other paperwork, such as your confirmation order number and delivery dates.

    • November 13, 2007 | Filed Under business and economy, computers and internet 

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