My auntie Susan has a restaurant at the city down town near public terminal. Every time we travel to our province we used to drop by to her restaurant and I noticed that every time we visit untie customers are many and her food display are almost almost all consume or already sold as early as 3:00 in the afternoon.. so I told her, untie you might rich early in your business and she smiled at me. I ask her, untie what is your secret? why your customers are coming and coming again? She told me you must be gentle in handling your customer, be polite and treat them well, of course I must keep the food I displayed fresh and yummy with matching best poly check tablecloths to make it presentable and eye catching.
Category: customer service
Courtesy call
I remember in my previous work when I was just new I got so nervous to make a courtesy call to our guests, checking if how’s our guests’ stay, asking them if there is anything we can do to make their stay more comfortable and if they require assistance just not to hesitate to contact me or anyone of the reception staff. Doing all that was just fine but what made me nervous and scared was I can’t easily comprehend slang words specially if talking only at phone. I was grateful because the phone that the hotel was providing uniden was so helpful. I heard every guest on the other line very well and clear. I understand them all what they were telling or complaining and that I was able to respond immediately to their needs and complaints and thankful for some of the compliments I got from guests.
Laser barcode scanner
It’s party time! In preparation with my father’s birthday next week I started to buy groceries for the party. I went to the Mall yesterday and oh, I forgot it was Friday. Weekends are the busiest day of the shopping malls here in our place. I just brought enough money so I made it sure to know all the prices first before paying to avoid embarrassment might I’ll get short in the counter. It was so disappointing to know that some of the items had no tags/prices. I tried to search for assistance but I found no one. Thanks God I saw a laser barcode scanner. I scanned all the barcodes on it and it gave me all the prices instantly. It saved my time.